We are looking to recruit an Advice Supervisor with Welfare Right or Housing experience to help us develop and expand our service to better meet the needs of these vulnerable groups, and to maintain our agility to respond to emerging needs in the future. This is a new and exciting role in our Advice team that will supervise, and line manage Welfare Rights Specialists or Housing Advisors within the Advice Team. You will also provide a structured information, advice and casework service (including representation at tribunal where appropriate) to clients of the centre with complex housing or welfare rights issues. In addition to this, you will provide second tier advice and training in welfare rights or housing for generalist advisors and other staff/volunteers who are not specialists in those fields.

We are looking to recruit a Housing Advisor to provide a structured advice and information service to clients of the centre in housing law, housing options and aspects of welfare benefits that relate to housing and homelessness. This is an exciting role in our Advice team that will manage a specialist housing caseload and provide emergency housing advice to clients in crisis. You will work closely with other teams in the centre to ensure clients are offered an integrated holistic service. You will also build and maintain good relationships with statutory and other partners and to work together with them to get the best outcomes for our clients and to monitor unmet need locally so that this can be addressed.

We are looking to recruit a Welfare Right Specialist to provide provide a structured information, advice and casework service (including representation at tribunal where appropriate) to clients of the centre with complex welfare rights issues. This is an exciting role in our Advice team that will manage a specialist welfare rights caseload and provide emergency housing advice to clients in crisis. You will work closely with other teams in the centre to ensure clients are offered an integrated holistic service. You will also build and maintain good relationships with statutory and other partners and to work together with them to get the best outcomes for our clients and to monitor unmet need locally so that this can be addressed.

As the London Advice Caseworker, you’ll be responsible for the delivery of the Advice Service across the University’s London campuses to provide professional, confidential and impartial, advice, support, representation and information to students at those campuses. This role is vital to ensure the Advice Service provision meets the needs of our students at these campuses by gaining expert knowledge of the demographics of students to make informed decisions on delivery and provide insights on the challenges facing this group of students.

This new Co-Head will focus on developing strategic relationships with trusted partners and stakeholders, including new and existing law firms who provide pro bono support. You will focus on the strategic framework, delivering the 5 year plan and, as part of the Senior Leadership Team, s­­­­upporting the organisation to be a great place to work with and for. There will be some line management responsibilities.